The prices shown on our site include the taxes of your country of residence in the European Union.
If you are making a purchase outside the European community you will make a tax-free purchase on our site, then you will have to pay the import taxes of your country of residence. These fees will be asked by the courier who took care of the shipment.
You can return the product if it does not meet your needs within 15 days of receiving it. The products must be new and unused, complete with the original box and all components.
The customer is required to send the product back to our address with a traceable shipment. Once we have received the product we will proceed to issue the refund. Shipping and return costs will not be refunded.
Shipping costs can be calculated in the shopping cart by entering your place of residence or directly during the checkout process
For international shipments outside the European community, the customer will have to pay the import taxes of his country of residence separately.
We accept several payment methods managed by top providers such as Stripe payments and PayPal.
Pay by credit card, Apple Pay, google pay, shop pay, PayPal or you can also pay by bank transfer, you can find all the additional information on the payment page
Orders destined for Europe are usually delivered in 3/4 working days. For international orders, delivery times may vary according to the area, usually 7/10 days are required for the most common areas.
You can return the product if it does not meet your needs within 15 days of receiving it. The products must be new and unused, complete with the original box and all components.
The customer is required to send the product back to our address with a traceable shipment. Once we have received the product we will proceed to issue the refund. Shipping and return costs will not be refunded.
The refund will be made to the same payment method used to make the purchase
We use the best couriers such as FedEx, Gls, TNT to guarantee the best service.
Shipping costs and delivery time vary according to the area of residence and is calculated during checkout process.
That the number of packages delivered corresponds to what is indicated in the courier's accompanying document
That the packaging is intact, not damaged, wet or altered.
That the ribbon customized with our logo has not been altered or overlaid by ribbon of another color.
In the presence of one of these cases the customer is required to sign subject to control.
Once the Courier's transport document has been signed, the Customer will no longer be able to make any objection regarding the quantity and quality of what has been received.
